Contact Us

    We're here to help. Reach out to our support team with any questions or concerns.

    Get in Touch

    Our support team is available to assist you with any questions or concerns.

    Email Support

    support@medpharma.care

    We respond within 24 hours

    Phone Support

    +233 50 135 9194

    Mon-Fri 8AM-8PM GMT

    Office Location

    Abdul Nasir Street

    Accra, Ghana

    Medical Emergency

    For medical emergencies, please call 911 or go to your nearest emergency room immediately. Our telehealth services are not intended for emergency situations.

    Send us a Message

    Fill out the form below and we'll get back to you as soon as possible.

    Frequently Asked Questions

    What is the typical response time for email inquiries?

    We strive to respond to all email inquiries within 24 hours during business days. For urgent matters, we recommend calling our support line.

    How can I get technical support?

    For technical support, please email support@medpharma.care with details about the issue you're experiencing, including any error messages and the device you're using.

    Can I schedule an in-person meeting?

    Yes, you can schedule an in-person meeting at our headquarters. Please contact us at least 48 hours in advance to arrange an appointment.

    How do I report a problem with a consultation?

    If you experienced any issues with your telehealth consultation, please contact our patient advocacy team at support@medpharma.care or call +233 50 135 9194.